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Amazon Issues Full Refunds For Galaxy Note 7 Accessories Even Outside Return Window

Posted by on October 16, 2016

Samsung Galaxy Note 7 is officially dead and the company has announced that it will offer a full refund on all Galaxy Note 7 handsets. But, what about those Note 7 accessories that you’ve purchased? If you bought the accessories from Amazon, you can get full refunds from the online retailer. This refund policy for Galaxy Note 7 accessories applies even pass the standard 30-day return window.

According to a report from Android Authority, a Reddit users was getting refunds for its Galaxy Note 7 accessories purchases from Amazon.

I just got off a chat with support for amazon requesting a refund on the wireless charger dock and case I bought for my note 7. I bought them back a week before the phone initially launched and they were both well outside the 30 day return window but it seems like they’re treating this as a special scenario and sent me return labels for those 2 items. Would have otherwise been about $90 bucks down the drain.

However, it is unclear if Amazon is only handling refunds for specific products, or if it’s accepting all the Galaxy Note 7 accessories. In any case, it’d be worth your time to talk to Amazon and try to get a refund.

How To Get Refund From Amazon

Here is a step by step guide on how you can get your money back from Amazon.

  1. Log in to Amazon.com and head to the Contact Us page.
  2. In the page, find the products you want to return, and then enter the required prompts.
  3. Explain that the accessory is for Galaxy Note 7 and that you’d like a refund.

Once you start the refund process, you can check the payment method and the status at “Your orders” page. It can take up to two weeks for Amazon to receive the item and process the refund.

You can choose a preferred refund method, and depending whether you want gift card, credit card, debit card, or checking account. Gift cards are awarded immediately, while refund for credit card may take up to 5 days, and 10 days for debit card.

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